Recognizing Excellence in Patient Care & Customer Service
Worcester resident, Mary W. Kingori, RN, nursing supervisor, is the recipient of AdCare Hospital’s Excellence in Patient Care Award. Ms. Kingori joined AdCare’s nursing team as a CNA in 2001 and went on to become a LPN, RN, nurse manager, and nursing supervisor.
“Mary shows exceptional compassion for our patients that struggle with substance use disorder”, said Kara Levinson, RN, BSN, director of nursing. “She is a true champion of patient care, always considering the patient’s needs first and strongly advocating for the patient.”
AdCare Hospital has honored Barrington, RI resident, Vanessa Farinha, office manager at AdCare Outpatient Services in North Dartmouth, MA, with the Excellence in Customer Service Award. Ms. Farinha joined AdCare North Dartmouth in 2012.
“Vanessa has been instrumental in setting the standard for customer service and always quick to learn new procedures such as telehealth.” said Mary Cochrane, LICSW, director of AdCare North Dartmouth. “Vanessa is outstanding in her professional demeanor and treats every patient with compassion while providing comprehensive service from the first phone call in the morning to the intake at the end of her day.”