Jane Jolly, Director of AdCare Outpatient Operations, who rejoined the AdCare Family in 2001, has made customer service the highest priority. Jane is responsible for developing staff and systems to support patient care at AdCare Hospital outpatient offices throughout Massachusetts and Rhode Island. The first to receive the AdCare Hospital Excellence in Customer Service Award, Jane received the honor for customer service initiatives such as the Open Access Program for individuals seeking treatment. She is also known for her support of client-centered activities and festivities.